Shipping Policy

Shipping Policy

Welcome to our Shipping Policy page! At luxxcharm, we strive to provide clear and transparent information about our shipping practices to ensure a smooth and enjoyable shopping experience for our customers. Please read the following details carefully.

Order Processing Time:

  • Orders are typically processed and shipped within 1-2 business days (Monday to Friday, excluding holidays).
  • During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Methods:

  • We offer standard shipping and expedited shipping options.
  • Standard shipping usually takes 3-7 business days.
  • Expedited shipping options and delivery times may vary based on location.

Shipping Rates:

  • Shipping rates are calculated based on the weight of your order and your location.
  • You can view the shipping cost for your order during the checkout process before finalizing your purchase.

Free Shipping:

  • We may offer free shipping promotions from time to time. Details of such promotions will be clearly communicated on our website.

International Shipping:

  • We currently offer international shipping to select countries.
  • International shipping rates and delivery times may vary significantly based on destination and customs processing times.
  • Please note that customers are responsible for any customs duties or taxes imposed by their country.

Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
  • You can track your order using the provided tracking number on our website or the carrier's website.

Order Changes and Cancellations:

  • We strive to process orders quickly, so changes or cancellations may not always be possible once an order has been placed.
  • If you need to make a change or cancel your order, please contact our customer service team immediately for assistance.

Damaged or Lost Shipments:

  • In the rare event that your order arrives damaged or is lost during shipment, please contact us within [number of days] days of delivery.
  • We will work with you to resolve the issue promptly, whether through a replacement or refund.

Returns and Exchanges:

  • For information on returns and exchanges, please refer to our Returns Policy page

Thank you for choosing luxxcharm! We appreciate your business and hope you have a wonderful shopping experience with us.

Note: luxxcharm™ reserves the right to update or modify this shipping policy at any time without prior notice.